In 1943, Abraham Maslow formulated his “Hierarchy of Needs Theory” establishing the ground work for understanding motivational behavior in individuals. Its principles applied to both personal situations and the workplace. Maslow’s hierarchy of needs adapts well to the dental practice. By arranging these needs in a pyramid, they can be used to motivate team members. Its institution by the employer contributes to more harmonious and productive team members. By completing this course, learners understand why the entire dental team has a role in providing great customer service to patients.
Conflict of Interest Disclosure Statement
Disclaimer: Participants must always be aware of the hazards of using limited knowledge in integrating new techniques or procedures into their practice. Only sound evidence-based dentistry should be used in patient therapy.
Note: Registration is required to take test.
Note to State of Florida dentists: This course does not meet the 3 credit hour minimum for Practice Management courses; therefore, it is only being offered for informational purposes in Florida.
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Academy of General Dentistry (AGD) Submission
To have your "proof of completion" information automatically submitted to the AGD, make sure to add your AGD membership number in the field provided on the Share Your Test Score page. Allow at least 30 days for your credit transfer to appear in your AGD account.
NEW - Tennessee Licensees - Beginning October 11, 2018 dentalcare.com will submit your CE course information to CE Broker.
Note for Tennessee and Louisiana Licensees:
For your “proof of completion” to be electronically reported to CE Broker within 30 days of program completion, please add your Tennessee/Louisiana License number in the field provided on the “Share Your Test Score” page. If you are licensed in multiple states, please enter just your Tennessee/Louisiana License number.
Note for Florida Licensees:
For your “proof of completion” to be electronically reported to CE Broker within 30 days of program completion, please add your Florida License number in the field provided on the “Share Your Test Score” page. If you are licensed in multiple states, please enter just your Florida License number. For accurate submission into Florida CE Broker:
The Procter & Gamble Company is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a dental CE provider may be directed to the provider or to ADA CERP at:
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