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Dentalcare FAQs

Have a question? Review the most commonly asked questions in customer service!

dentalcare.om Account Information

Why will my profile update not submit?

I've lost my password on dentalcare.com, how do I retrieve it?

I'm a new dentalcare user. How do I register?

How do I find my Crest + Oral-B representative?

How do I schedule a Teach and Learn?

Help With Crest + Oral-B ProShop

How do I register for an account on Crest + Oral B ProShop?

I can’t log into my Crest + Oral-B ProShop account.

How do I order Manual Bundles on Crest + Oral B ProShop?

How do I make changes to my Auto Shipment in Crest + Oral-B ProShop?

How do I make changes to my Crest + Oral B ProShop Account?

Continuing Education, Case Studies and Assignments

Where can I find my completed CE courses?

I completed a course but cannot find my certificate.

I forgot to add my assignment number.

Will my CE Certificate be sent to the CE Broker?

How do I find the answers to the Case Studies?

Will my CE Certificate be sent to the AGD?

Are your CE courses ADA CERP approved?

General Questions

What is your product donation policy?

How can I submit an idea for a new product?

How do I apply for a job at Procter & Gamble?

Is it ok to use images from the dentalcare.com website?

Can I recycle any of my Crest or Oral-B products?

Couldn't find the answers you were looking for? Contact Us!

Consent To Link Agreement

Interested in linking to dentalcare.com? Find out how to get consent to link to dentalcare.com.

Ordering Products

If you have any questions regarding online orders, feel free to call us at this number during the hours listed below. We'd be happy to assist you.


1-800-543-2577
Monday - Friday
9:00 AM to 5:00 PM - Eastern Standard Time