A Humanistic Approach to Team Member Motivation
COURSE NUMBER: 525
David G. Dunning, MA, PhD; Steven Schwartz, DDS
Credit Hours:
2 Hour(s)
SHARE
This course will give you better understanding of the importnace of Abraham Maslow's "Hierachy of Needs Theory" and how it establish the groundwork for understanding motivational behavior in individuals and how it can be applied personally ...
(Use this feature to create assignments for your students and staff.)
Overview
This course will give you better understanding of the importnace of Abraham Maslow's "Hierachy of Needs Theory" and how it establish the groundwork for understanding motivational behavior in individuals and how it can be applied personally and in the work place. Maslow’s hierarchy of needs adapts well to the dental practice. By arranging these needs in a pyramid, they can be used to motivate team members. Its institution by the employer contributes to more harmonious and productive team members and plays a vital role in providing great customer service to patients.
Intended Audience:
Dentists, Dental Hygienists, Dental Students, Dental Hygiene Students, Office Managers
Date Course Online:
Mar 1, 2018
Last Revision Date:
May 7, 2020
Course Expiration Date:
May 6, 2023
Cost:
Free
Method:
Self-instructional
AGD Subject Code(s):
550
Learning Objectives
Upon completion of this course, by satisfying Maslow’s “Hierarchy of Needs Theory,” the dental professional will be able to:
- Offer adequate pay allowing staff to afford food and housing.
- Provide job security and childcare.
- Create an environment that nurtures acceptance and belonging among staff.
- Acknowledge and thank staff for performing well.
- Train staff to enable them to be the best they can be.
Disclaimers
- P&G is providing these resource materials to dental professionals. We do not own this content nor are we responsible for any material herein.
- Participants must always be aware of the hazards of using limited knowledge in integrating new techniques or procedures into their practice. Only sound evidence-based dentistry should be used in patient therapy.
Note: Registration is required to take test.
Author(s)
Conflict of Interest Disclosure Statement
- Dr. Schwartz was a member of the dentalcare.com Advisory Board.
- Dr. Dunning is the lead editor of one of the books referenced in the course.
David G. Dunning
MA, PhD
Steven Schwartz
DDS
Submission Information
Academy of General Dentistry (AGD) Submission For credit transfers to appear in your AGD account in real time, make sure to add your AGD membership number in the field provided on the “Share Your Test Score” page.
CE Broker For all states that use CE Broker for licensure, “proof of completions” are electronically reported the first of every month. If a course was taken in November, the “proof of completion” will be submitted the beginning of December.
Recognition
ADA CERP Recognized Provider
The Procter & Gamble Company is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a dental CE provider may be directed to the provider or to ADA CERP at CCEPR.ADA.org.
Approved PACE Program Provider
THE PROCTER & GAMBLE COMPANY
Nationally Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by any regulatory authority or AGD endorsement.
8/1/2021 to 7/31/2027
Provider ID# 211886
AADH Approved Program Provider
Procter & Gamble is designated as an approved Provider by the American Academy of Dental Hygiene, Inc. #AADHPGC (January 1, 2022-December 31, 2023). Approval does not imply acceptance by a state or provincial Board of Dentistry. Licensee should maintain this document in the event of an audit.
(Use this feature to create assignments for your students and staff.)