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All right, gang, listen, we're going to talk all about design today. We're going to talk about Seven Deadly Sins. I know all of you have different roles in the practice that you're in. So, I'm sure we've got hygienists and assistants and dentists and maybe some office admin people here. And what I want to share with you as we go through this lesson today is I've always been a firm believer that all of us on the team having a really great grasp of what we do clinically matters, even though we all may have a different role, even if it's scheduling, and it's a non-clinical role. It's really, really important.

So, what we're going to talk about today are concepts, concepts you can bring to your patient. This is like a cheat sheet or a recipe, a way to look at every single person who comes into your practice and to assess this. There's lots of ways to fix this. If we're going to go through different things, it's not always going to be about pretty, it's going to be about function. Sometimes it's going to be multiple disciplines coming together. So, it's not always putting on a crown or a veneer. It could be about orthodontics. It could be about whitening. It could be combinations of lots of different things.