Learning Objectives

Upon completion of this course, the dental professional should be able to:

  • Recognize the scope and implications of health literacy issues.

  • Know the differences between general literacy, health literacy, and oral health literacy.

  • List several behaviors that may be indicative of limited literacy.

  • List common responses that someone with low literacy levels might use.

  • List several strategies for improving interpersonal communication with patients.

  • Identify pivotal activities that have focused attention on the importance of oral health.

  • Discuss several of the ADA initiatives aimed at improving oral health literacy.

  • Identify and implement strategies to enhance patient understanding.

  • Learn to evaluate health care literature and documents for their level of reading complexity and make them more readable and easily understood.

  • Access current oral/health literacy information from online resources.