Intervention Techniques for Dentists

  • Assure patients of confidentiality to the extent allowed under the state’s mandatory reporting laws.
  • Listen to the patient and sit down when talking to patient.
  • Respond to patient’s feelings.
  • Acknowledge that disclosure is scary.
  • Assure patient s/he did the right thing in telling you.
  • Provide patients with options and resources.
  • Document the information on the patient’s chart.
  • File mandatory reports.
  • Schedule a follow-up visit.1