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Oral Health Care: A Whole New Language

Course Number: 21

Office Support Staff

Oral health care office support staff include all of the individuals responsible for the office duties necessary to carry out the business end of the practice, as well as scheduling for the professional staff. Examples of office support staff include a receptionist, billing and insurance claims processor, practice manager and bookkeeper or accountant. Typically, the staff support are neither licensed nor certified and many are trained in the dental office or the education may be highly variable.